The infant carrier serial number you provided does not match any serial number in our database, please try again or contact 4moms Customer Care by calling 888-614-6667 or emailing Support@4moms.com.

The infant carrier serial number you provided is already registered on our databse, if you need more information please contact 4moms Customer Care by calling 888-614-6667 or emailing Support@4moms.com.

The infant carrier serial number you provided is NOT affected by this recall. No further action is necessary. You can continue to use your 4moms self-installing car seat with the confidence that it installs itself correctly every time.

Thank you for completing the form. You can expect to receive your new carrier in 5-10 days. Note: The base is not affected by this recall. You will ONLY receive a new carrier.

While waiting for your replacement, you can use your current carrier once you’ve manually checked that the carrier has locked into the base. To confirm that the carrier has locked into the base, lift up on the carrier handle to ensure it’s secure before every ride.

If you are able to lift the carrier out of its base without first manually disengaging the coupling hook, either manually install the car seat via a carrier-only installation (click here for carrier-only installation instructions or discontinue using the car seat until your replacement arrives. If you have any additional questions, review our FAQs, or contact our Customer Care team at 888-614-6667 (M-F, 9AM – 5 PM ET)